Crcxo Privacy Policy — How We Protect Your Data

Crcxo collects data in several ways. A detailed breakdown by category is provided below:

Information collected at registration:

• Full name, date of birth, and gender.
• Email address and mobile number.
• Permanent address and country.
• Preferred currency and language.

Information collected during identity verification (KYC):

• A copy of your National ID (NID), passport, or driving license.
• Proof of address document (utility bill or bank statement).
• Selfie or video verification (where applicable).

Automatically Collected Information:

• IP address and device information.
• Browser type and operating system.
• Time spent on the platform and pages visited.
• Transaction history and gaming activity.

Crcxo uses the data it collects for the following purposes:

Crcxo never sells your data to third parties for advertising purposes. You can unsubscribe from promotional emails at any time.

Crcxo employs multiple layers of security to keep your data safe, covering both technical and administrative safeguards.

• 256-bit SSL Encryption: All data transfers are conducted through encrypted channels.
• Firewall & DDoS Protection: Server infrastructure protected by always-on security.
• Restricted Access: Only authorized personnel have access to personal data.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Data Backup: Data is regularly backed up to prevent loss.

Data Retention Period: crcxo may retain member data for up to 5 years after account closure in accordance with legal obligations. Once that period ends, all data is securely deleted.

Crcxo may share data with trusted third parties in specific circumstances, always for a defined purpose and under strict confidentiality agreements.

• Payment Processors: Necessary information is shared with payment gateways to process deposit and withdrawal transactions.
• KYC Verification Partner: Accredited verification services are used for identity checks.
• Game Software Providers: Certain technical data may be shared for game operation purposes.
• Law Enforcement: Data disclosure is mandatory in the event of a court order or lawful legal investigation.
• Security & Fraud Prevention Services: Specialized services are used to detect fraudulent activity.

The crcxo website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help the platform remember your preferences.

Cookies we use:

• Essential cookies: Required to maintain login sessions and run core platform functions. The site cannot operate without these.
• Functional cookies: Remembers your language, theme, and other preferences.
• Analytics Cookies: Used to analyze platform traffic and user behavior in order to improve our services.
• Security Cookies: Used to detect fraud and unauthorized access.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the availability of certain platform features.

As a crcxo member, you have the following rights over your personal data:

• Right to Access: You have the right to know what data we hold about you.
• Right to Rectification: If any information is incorrect, you may request a correction.
• Right to Erasure: You can request deletion of your data under certain circumstances.
• Data Portability: The right to receive your data in a machine-readable format.
• Right to Object to Processing: You may object to your data being used for specific purposes.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.

To exercise any of these rights, please contact our support team. We typically respond to requests within 30 days. Please note that in some cases legal obligations may prevent us from fulfilling every request.

Crcxo takes the protection of minors extremely seriously. Our platform is strictly for users aged 18 and above.

• We do not knowingly collect data from anyone under the age of 18.
• Age is verified at registration and identity documents may be requested when necessary.
• If we have inadvertently collected data from a minor, it will be deleted as soon as we become aware.
• If a parent or guardian believes their child is using crcxo, please contact our support team immediately.

Crcxo is an international platform. Your data may be stored or processed on servers located outside Bangladesh.

For international data transfers, crcxo applies the following safeguards:

• Internationally recognised data protection standards are followed.
• Data sharing agreements with third parties include international privacy standards.
• We verify that countries to which data is transferred have adequate data protection laws in place.

Crcxo may update this Privacy Policy when necessary. For any changes:

• The "Last Updated" date at the top of this page will be revised accordingly.
• Members will be notified by email or platform notification for significant changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend checking this page regularly for the latest updates.